5 Essential Elements For Telus customer service
5 Essential Elements For Telus customer service
Blog Article
On the other hand, immediately after reviewing the contract, I seen it didn’t reflect the discount rates or program particulars mentioned, including the 500GB of information and extra special discounts for pre-authorized payments.
• I had been bounced concerning many brokers, my calls were disconnected, and I acquired inconsistent data relating to my contract and savings.
Even so, the ideal just took place. Just after conversing with Telus business enterprise, I was not pleased with the plan offered and questioned for being tranferred on the LOYALTY dept. She adjusted the cost of the info system but improved the cost of the mobile phone for just a net of -$1. WHAT A JOKE!!!
I called Telus CS at 8.55AM Mountain time plus they hanged up on me, saying which i ought to simply call in the course of "frequent Business office hours". Is that this for true?
How do I notice that man or woman. I believe I'm going into a new billing cycle and I happen to be jogging in circles for months
You may then get a textual content message once the agent responds, and you may follow up at your earliest ease.
once the agent assessment my account he stated I can not give you a deal or credits like you have now along with your exiting account, so i just gave up and hangup the telephone.
I'm told to speak to Loyalty and backbone and still obtaining no the place. I've managed to speak to two individuals that termed by themselves administrators while in the Philippines, who could not enable me.
If our reply solved your issue, remember to click on Settle for as Remedy to help you Other individuals within the Local community.
Telus has messed up on my Invoice a number of instances while in the pastfew months. Lately by charging me three moments for your carry it again that was previously returned. Then decided to go ahead and transform 3 of my options by themselves. First agent I spoke to was fantastic and tried challenging to repair the issue. He even contacted loyalty to aid. They under no circumstances named. I attempted to contact myself and was hold endlessly so I hung up. Experimented with A further agent he explained he would transfer me to loyalty than proceeded for getting upset for the reason that I wouldn't let him to end the call when he claimed he could not transfer me.
Vehicle-propose will help you immediately narrow down your search engine results by suggesting attainable matches as you type.
@Oleginza Wrote: I called Telus CS at eight.55AM Mountain time plus they hanged up on me, declaring that I have to simply call all through "normal Office environment hrs". Is that this for real?
The TELUS team acknowledges that our function spans Telus technical support several Territories and Treaty places and we have been grateful for the traditional Understanding Keepers and Elders that are with us now, those who have absent right before us and the youth that encourage us.
I had some minimal troubles but I had Unquestionably no clue how to fix them. Then, my co-employee encouraged me of one's service. Your staff ended up extremely patient and practical! As a result of all of these!
The TELUS group acknowledges that our get the job done spans several Territories and Treaty regions and we're grateful for the standard Know-how Keepers and Elders who're with us now, anyone who has absent ahead of us and also the youth that inspire us.